Backorder Status & Shipping
Once your order has shipped, you will be sent an e-mail confirmation. If an item is on temporary backorder, we will send you a post card in the mail with its expected ship date. If we have your e-mail address on file, we will also send you an e-mail notification. You can check on a backordered item either by going on-line to the "Order Status" link on the top of any page on the website or by contacting us. Customer service representatives are available between 6:00 am and midnight (Central time), 7 days a week.